Get in touch

Contact Us

Need help choosing a tax or accounting service? Start a Live Chat — no website intake form, just a direct conversation.

Remote tax advisor assisting a client

Customer Support

Ask about service selection, consultation availability, provider details, or the platform.

  • Individual and business tax service questions
  • Bookkeeping and payroll service selection
  • IRS notice and compliance support routing
  • Provider listing and platform feedback
Start Live ChatNo chat app required

Please do not include Social Security numbers, taxpayer IDs, tax returns, bank records, payroll files, or account passwords in your first message.

Business Hours

Monday – Friday
9:00 AM – 6:00 PM ET

Responses may take longer outside business hours and during peak filing periods.
FAQ

Frequently Asked Questions

Common questions before starting a support conversation

Use Live Chat on this page. We typically respond during business hours, Monday through Friday, 9:00 AM to 6:00 PM Eastern Time.

The team can help identify a service area, explain how consultation routing works, check service availability, and receive platform or provider-listing feedback.

Do not send sensitive tax or financial records in the initial message. First verify the provider and use the secure document channel specified for the engagement.

No. Refunds, tax savings, filing acceptance, and notice outcomes cannot be guaranteed. Advice requires a separate engagement and review of your specific facts.
Remote tax advisor assisting a client
No intake form

Start With A Direct Conversation

Tell us the service area, state, timing, and a brief description of what you need. Keep sensitive records out of the first message.

  • Clear service categories
  • Live Chat support
  • Nationwide U.S. coverage
Start Live Chat
Live ChatNo chat app required